Effective Date: 28/04/2025

Introduction

At Thermomix with Fella ("we", "us", or "our"), we are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us.

1. What Information We Collect

We may collect and process the following types of personal data:

• Your name

• Your phone number

• Your email address

• Your Instagram username (if you contact us through Instagram)

• Any additional information you provide during communication or demo bookings

We also collect non-personal data, such as website usage statistics (e.g., IP addresses, browser types), through cookies and similar technologies.

2. How We Use Your Information

We use your data to:

• Respond to your enquiries

• Arrange and manage Thermomix demos

• Send relevant updates or offers (only if you opt-in)

• Improve our website and customer service

We will never sell, rent, or trade your personal information to any third party.

3. How We Store and Protect Your Information

We securely store your data on protected devices and systems. We take reasonable steps to protect your personal information against loss, misuse, or unauthorised access.

4. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Correct any inaccuracies

• Request deletion of your data

• Object to or restrict our use of your data

• Withdraw consent at any time if consent was the basis for processing

To exercise any of these rights, please contact us at thermomixfella@gmail.com.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse some or all cookies. However, blocking cookies may affect your website experience.

6. Third-Party Links

Our website may contain links to external sites (e.g., Instagram). We are not responsible for the privacy practices of these websites.

7. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

📧 Email: thermomixfella@gmail.com
📞 Phone: +44 7828 330308