Terms and conditions

Effective Date: 28/04/2025

1. Introduction

Welcome to Thermomix with Fella ("we", "us", "our"). By accessing or using our website, you agree to be bound by these Terms and Conditions.
If you do not agree, please do not use our website.

2. Services Provided

We provide information about Thermomix products, offer free demonstrations (in-person or online), and assist customers interested in purchasing a Thermomix.
We do not directly sell Thermomix devices; purchases are made through official Thermomix channels, with Fella acting as your Advisor.

3. Booking and Cancellations

Demos are subject to availability. If you need to cancel or reschedule a demo, please give at least 24 hours' notice by contacting us.

4. User Conduct

You agree not to use our website:

  • For any unlawful purpose

  • To solicit others to perform illegal activities

  • To violate any regulations, rules, laws, or local ordinances

  • To infringe upon our intellectual property or the rights of others

5. Intellectual Property

All website content, including text, images, and branding, belongs to Thermomix with Fella unless otherwise stated.
You may not copy, reproduce, or distribute any content without written permission.

6. Liability

We strive to ensure the information on our site is accurate and up-to-date. However, we make no warranties or guarantees regarding completeness, accuracy, reliability, or availability.
We are not liable for any direct, indirect, or consequential loss or damage arising from the use of our website or services.

7. Third-Party Links

Our website may include links to third-party websites (e.g., Instagram). We are not responsible for the content or privacy policies of third-party sites.

8. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review them regularly.

9. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes arising out of or related to the use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: thermomixfella@gmail.com
📞 Phone: +44 7828 330308